Customer Support
Technical assistance, contract updates and invoice queries.
Welcome to the Goodwood Marine Limited Support Center. Whether you need technical assistance with our maritime services, updates on an active commercial contract, or clarification regarding a recent invoice, our dedicated administrative team is here to help.
How to Reach Us
For general inquiries, project scheduling, and operational support:
- Email: info@goodwoodmarine.com
- Physical Office: Crews Inn Marina, Point Gourde, Chaguaramas, Trinidad
- Response Time: We monitor our desk continuously and aim to respond to all inquiries within 24 business hours.
Billing & Invoicing Support
To ensure secure international transaction capabilities, all digital payment processing and merchant settlements for our global contracts are cleared through our authorized billing intermediary and Merchant of Record, Goodwood Marine US LLC (Wyoming, USA).
If you have questions regarding a charge on your credit card statement or require a detailed intercompany invoice breakdown, please contact our financial desk directly:
- Billing Email: accounts@goodwoodmarine.com
- Invoice Reference: Please include your GML contract number or your specific Stripe invoice ID in the subject line for faster routing.
Authorized customer support transactions are governed strictly by our public Terms of Service and Privacy Policy.